All sales are final. We do not offer refunds or exchanges for incorrect purchases or change of mind once fabric has been cut. Please follow the care instructions as outlined in product description as we are unable to accept claims on fabrics which have been laundered incorrectly. The color of fabrics as depicted online cannot be guaranteed by Sew Banana due to variances beyond our control such as computer monitor settings. In the unlikely event that we have sent you the wrong fabric or you find that your fabric is faulty, we will replace the fabric at no charge or if we are unable to do this due to the product being unavailable, we will refund both the fabric cost and the shipping fee (if applicable).
All claims on faulty items must be made within 14 days of purchase & proof of purchase must be provided. To make a claim please email us at firstname.lastname@example.org